You will often hear people call Partners a local management entity/managed care organization or LME/MCO.
We think of ourselves as an MCO…a Member Care Organization™.
Partners manages Medicaid, state and local funds for mental health, intellectual/developmental disabilities, substance use disorder and traumatic brain injury services. The system of care we manage is shaped by the choices of our members and their families and designed to meet the unique needs of each of the communities we serve.
The North Carolina Department of Health and Human Services contracts with Partners to manage behavioral health care services paid with federal, state, and local taxes. The sources of those funds include Medicaid (1915 (b)/(c) Medicaid Waiver), state and county funding, and grants.
Partners makes sure everyone who lives in Burke, Cabarrus, Catawba, Cleveland, Davie, Forsyth, Gaston, Iredell, Lincoln, Rutherford, Stanly, Surry, Union, and Yadkin counties and is covered by Medicaid or state health insurance or has no insurance at all receives the best possible services for mental health, substance use disorder, and intellectual and developmental disabilities.
To reach any office, call 1-877-864-1454 (Relay NC 711 or TTY (English) 1-800-735-2962; (Spanish) 1-888-825-6570.
If you speak Spanish, language assistance services, free of charge, are available to you. Call 1-888-235-4673
(Relay NC 711 or TTY (English) 1-800-735-2962; (Spanish) 1-888-825-6570.
Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-888-235-4673
(Relay NC 711 or TTY (English) 1-800-735-2962; (español) 1-888-825-6570.
中国人 (Chinese): 您可以免费获得各种资料的大字版以及其他辅助工具和服务。请致电 1-888-235-4673 (TTY/TDD Relay NC 711)。如果英语不是您的首选语言，我们提供免费的翻译服务。请致电 1-888-235-4673 (TTY/TDD Relay NC 711)。
Home delivered meals, activity center for 60+ clients, health promotion activities exercise, Alzheimer support groups, grief support groups. P.E.R.C. is a support group for individuals with Early Stages of Alzheimer's or dementia; giving them the tools to navigate the disease with their caregivers.
P.E.R.C. stands for: P - Peer Support E - Education R - Resources C - Caregiver Support
The Adult Services Division within Craven County Department of Social Services provides an array of services targeted toward disabled adults and the frail elderly. These services include; Adult Care Home Monitoring, Adult Protective Services, Case Management Services, Guardianship Services, Information and Referral, In-Home Services, Placement Services, Special Assistance In-Home Program (SA/IH), and Special Needs Registration.
What are Adult Day Services?
Adult Day Care is a supervised program in a community group setting offered during the day to individuals with cognitive and/or physical impairments to promote social, physical and emotional well-being. These programs offer a variety of activities to meet the needs and interests of each older adult.
Adult Day Health Care is a supervised program in a community group setting offered during the day to individuals with cognitive and/or physical impairments that require health monitoring to promote social, physical and emotional well-being. These programs offer a variety of activities to meet the needs and interests of each older adult.
Who qualifies for Adult Day Services?
For Adult Day Care, it is individuals who are 60 years of age or older that meet the definition of “frail” and a) are unable to perform at least two activities of daily living without substantial assistance or b) due to a cognitive or other mental impairment require substantial supervision for their safety and others.
For Adult Day Health Care, it is individuals who are 60 years of age or older that meet the definition of “frail” and a) are unable to perform at least two activities of daily living without substantial assistance or b) due to a cognitive or other mental impairment require substantial supervision for their safety and others. Additionally, one of the following is required during attendance at the program: monitoring of a medical condition or administration of medication, special feeding, or the provision of other treatment of services related to health care needs.
If you are in need of support, there are many ways The Salvation Army may be able to help. Please feel free to contact us about the services below:
- Food Pantry
- Clothing Vouchers
- Rent & Utilities Emergency Assistance
- Christmas Assistance
- Disaster Response
We're here for you.
At Promise Place, we are here to support you in whatever way we can. We are a sexual assault resource center, working to build safer communities free of sexual violence and its impact in Craven, Jones, and Pamlico County. We work to promote change by providing community outreach, education, and prevention programs, and trauma-informed advocacy and mental health services. One of our lesser-known services is our food pantry, which is open to all community members. All our services are provided at no cost, regardless of insurance status. The core of our work is our advocacy, and we offer trauma therapy and community outreach education services to anyone who has been victimized by sexual violence or other crime. Learn more about our organization, what kind of services we offer, and how you can get involved by exploring our website or by visiting us in-person at one of our Craven, Pamlico, or Jones County offices.
The Hope4NC Helpline (1-855-587-3463) is here to connect North Carolinians with emotional support and mental health resources to help build coping skills and resilience during times of crisis. The helpline is available free of charge to everyone in North Carolina’s 100 counties.
The stress of life, especially during the ongoing COVID-19 crisis, can feel overwhelming. But you don’t have to handle it on your own. With support and someone to listen, you can find a way through. Hope4NC is here to connect you with the help you need, whenever you need it. Call or text us at 1-855-587-3463 for free and confidential emotional support, counseling referrals and community resources. You can also chat with a crisis counselor by clicking on the “chat” button on this page.
Hope4NC is confidential and available 24/7.
When you call us at 1-855-587-3463, hope is on the line.
This program is in partnership with REAL Crisis Intervention, Inc. in Greenville. A live person will always answer, no matter when help is needed.
If you don't have health insurance, you may be eligible for behavioral, mental health and substance abuse services. Call Hope4NC for more information.
- Transitional living coupled with a stable, sustaining employment program, two components which reduce recidivism by 50%.
- Counseling, work experience and training, and case management support services which enhance the level of individual success.
- Close screening of participants before admission to the program to enhance the safety of the community as well as other residents.
- 24-hour supervised and structured living environment.
- “Functional mending” which allows individuals opportunities to undo negative behaviors and experience and learn positive ones.
- Opportunities for at risk youth to learn positive behaviors with the philosophy of the LITE program that it is better to “build a boy than mend a man”.
- Reduces the housing cost to the state: cost to house an individual in LINC Inc.’s campus is $5,000 annually compared to $27,572 annually to house an inmate in prison (2012). (http://randp.doc.state.nc.us/pubdocs/0007069.PDF)
- Competent, knowledgeable, compassionate staff which assist participants with their re-entry process.
The Marvin E. Roberts Transitional Living Campus offers shelter, food and clothing in a therapeutic environment for up to 18 months for men and women, 25 and older who have been recently released from State and/or Federal prisons or local jails. The average time of residence is 6 to 12 months. The campus can accommodate up to 25 men and 20 women. The complex offers full kitchens and laundry facilities as well as an exercise room and computer labs in a structured environment which is supervised 24 hours a day. It provides a positive social network with intensive case management services for life skill development including family strengthening.
Building Brighter Futures for Young Children. We believe when young children are given the opportunity to reach their full potential, that they will become loving, nurturing independent individuals who will contribute to their families, communities, and society. We believe that all children, when surrounded by a supportive community, can achieve economic success and experience the highest quality of life.
The mission of the Craven County Department of Social Services is to provide services to enhance the quality of life of the county’s most vulnerable citizens. The general services available are outlined below:
- Child Welfare: Protective Services for Children, Foster Care, Adoption, Crisis Intervention, court-ordered studies.
- Adult Services: Adult Protective Services, rest home monitoring, group care placements, in-home care.
- Public Assistance: Medicaid, Food Stamps, Work First Cash Assistance, Energy Assistance, Surplus Food Distributions, and Special Assistance for Home Care.
- Work Programs: Work First and Food Stamp Employment and Training services for recipients of public assistance.
- Day Care: Subsidized day care for public assistance recipients and working families with low incomes.
- Preventive Services: Programs for children and adults who are at-risk of needing protection. Include programs for adolescent parents and at-risk youth.
- Senior Services: Serving Seniors over 60 with a congregate meal site, meals on wheels, and health promotion activities.
Rebuilding Lives, Restoring Hope
Craven County Disaster Recovery Alliance (CCDRA) is working with non-profit and faith-based organizations providing repairs and rebuilds for survivors of Hurricane Florence. CCDRA is active in case management and the coordination of volunteers and rebuild/repair sites.