You will often hear people call Partners a local management entity/managed care organization or LME/MCO.

We think of ourselves as an MCO…a Member Care Organization™.

Partners manages Medicaid, state and local funds for mental health, intellectual/developmental disabilities, substance use disorder and traumatic brain injury services. The system of care we manage is shaped by the choices of our members and their families and designed to meet the unique needs of each of the communities we serve.

The North Carolina Department of Health and Human Services contracts with Partners to manage behavioral health care services paid with federal, state, and local taxes. The sources of those funds include Medicaid (1915 (b)/(c) Medicaid Waiver), state and county funding, and grants.

Partners makes sure everyone who lives in Burke, Cabarrus, Catawba, Cleveland, Davie, Forsyth, Gaston, Iredell, Lincoln, Rutherford, Stanly, Surry, Union, and Yadkin counties and is covered by Medicaid or state health insurance or has no insurance at all receives the best possible services for mental health, substance use disorder, and intellectual and developmental disabilities.

To reach any office, call 1­-877­-864­-1454 (Relay NC 711 or TTY (English) 1-800-735-2962; (Spanish) 1-888-825-6570.

If you speak Spanish, language assistance services, free of charge, are available to you. Call 1-888-235-4673
(Relay NC 711 or TTY (English) 1-800-735-2962; (Spanish) 1-888-825-6570.

Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-888-235-4673
(Relay NC 711 or TTY (English) 1-800-735-2962; (español) 1-888-825-6570.

中国人 (Chinese): 您可以免费获得各种资料的大字版以及其他辅助工具和服务。请致电 1-888-235-4673 (TTY/TDD Relay NC 711)。如果英语不是您的首选语言，我们提供免费的翻译服务。请致电 1-888-235-4673 (TTY/TDD Relay NC 711)。